Lynn
  • Lynn’s User Guide
  • 📖Building Up the Knowledge Base
  • 🛠️Creating a Widget
  • 📝Add Suggested Questions to Your Widget
  • 📗How to Update Your Knowledge Base
  • 🖋️Setting Up Model Answers
  • 🎗️How to Embed A Chat Widget
  • 💬Personality Customization
  • 🦸How to Handover to Human Support
  • 📈Trending Topics: AI Categorisation for Insightful Conversation Analysis
  • 📊Reports Dashboard
  • 🪄Lynn Javascript API
  • 🏉Webhooks
    • Next.js
  • 🎭How to Integrate Tidio with Lynn for Seamless Customer Support with Live Agents
  • 🔍How to Capture Your Leads Through the Lynn’s Widgets
    • Next.js
Powered by GitBook
On this page

Was this helpful?

How to Update Your Knowledge Base

PreviousAdd Suggested Questions to Your WidgetNextSetting Up Model Answers

Last updated 9 months ago

Was this helpful?

Lynn will automatically crawl your website every month if you activate the auto-recrawl feature.

Lynn offers two recrawling behaviors, allowing you to choose how you want your site to be recrawled.

  • Whole Site Revamp: In case you've given your website a complete overhaul, Lynn will do a thorough sweep. This ensures Lynn's knowledge base is perfectly aligned with all the new additions and deletions on your updated site.

  • Focused Updates: If your updates are limited to the pages we've already crawled and tracking, choose this option. Lynn will concentrate on updating those specific pages and leave the rest unchanged

If you need to update your knowledge source in the meantime, Lynn is always ready to incorporate new information. This means you can delete your existing knowledge source and add it again as a new one with updated knowledge.

📗