Lynn
  • Lynn’s User Guide
  • 📖Building Up the Knowledge Base
  • 🛠️Creating a Widget
  • 📝Add Suggested Questions to Your Widget
  • 📗How to Update Your Knowledge Base
  • 🖋️Setting Up Model Answers
  • 🎗️How to Embed A Chat Widget
  • 💬Personality Customization
  • 🦸How to Handover to Human Support
  • 📈Trending Topics: AI Categorisation for Insightful Conversation Analysis
  • 📊Reports Dashboard
  • 🪄Lynn Javascript API
  • 🏉Webhooks
    • Next.js
  • 🎭How to Integrate Tidio with Lynn for Seamless Customer Support with Live Agents
  • 🔍How to Capture Your Leads Through the Lynn’s Widgets
    • Next.js
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Add Suggested Questions to Your Widget

PreviousCreating a WidgetNextHow to Update Your Knowledge Base

Last updated 9 months ago

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"Now, you can set up quick questions to instantly suggest inquiries for your chatbot. Here's how:

  1. Navigate to the “Customize” page and enter your desired quick questions in the “Message Suggestions” section.

  1. Hit “Enter” or click on the “+” button to submit these as message suggestions.

  2. Don't forget to click “Save Changes” to finalize your changes. It’s that easy.

  3. See the quick questions pop up on your chat widget.

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Edit Widget: Add message suggestions on widget customization page (Part 1)
Lynn’s Widget: The way that message suggestions appealing on Lynn’s widgets